Patient satisfaction at the Medical Emergency department at Holbæk Hospital

Methods The group of persons to be included in the study were patients in medical reception and they were all medical patients, apart from patients who were very acute influenced and therefore could not participate. Patients received a questionnaire. In the questionnaire the patient considered the waiting time in medical reception and the nurses and doctors treatment of the individual patient. The patient could express himself through two options, by indicating satisfactory or unsatisfactory. After the patients had answered and returned the questionnaire, they were grouped together and the responses got analyzed in percentage.